"Our room was one of the best hotel rooms Ive ever stayed in in my life."
EnviroGirl from United States
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"Great views."
Yoram from United States
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"The view, the bed, the shower, bathroom and tub."
Anonymous from United States
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"Fitness center was very nice!"
Shi-rei from United States
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Luxury hotel with scenic views of Lake Michigan and downtown skyline
Architecture & Design
The all-glass triangular design of Swissotel Chicago provides scenic views of Lake Michigan and the Chicago skyline from every guest room. Smart elevators in the hotel assign floors to reduce wait times and limit crowding. The property was recognized by Crain's Chicago Business as one of the Best New Event Spaces 2019.
Accommodations
Guest rooms include suites with panoramic views of Lake Michigan and the Chicago skyline. Each room offers an oversized work space with a desk and ergonomic chair, along with an in-room safe and coffee maker. In-room smart technology and multimedia equipment provide exclusive access for guests.
Dining
The on-site restaurant, The Palm, serves classic American fare including premium prime beef and traditional Italian dishes for lunch and dinner. The breakfast buffet at The Palm offers an array of classic American choices. The lobby lounge, Amuse, provides small plates and cocktails.
Business & Events
The hotel offers 65,000 square feet of state-of-the-art event space for conferences, meetings, and social gatherings. Meeting and banquet facilities are supported by a business centre with fax and photocopying services. Attractions such as Millennium Park, Navy Pier, and the Art Institute of Chicago are within walking distance.
Fitness & Wellness
The Penthouse Fitness Center offers equipment and classes with views over the city. The hotel's Vitality program promotes health and well-being through various initiatives. Fitness classes are available for guests.
Highlights
Architecture: All-glass triangular design with scenic views from every room
Rooms: Suites with panoramic views of lake and skyline
Dining: The Palm steakhouse and Amuse lounge
Business: 65,000 square feet of event space
Wellness: Penthouse Fitness Center and Vitality program
Location: Steps from Lake Michigan and the Magnificent Mile
“The staff consistently makes an exceptional impression, from valet to every point of interaction, ensuring a welcoming atmosphere throughout the hotel. Its prime location places you within easy reach of key attractions, shopping, and dining, while rooms offer stunning city and water views. A particular highlight is the caliber of service, where individuals like Jean, Lydia, Juan, Michael, Kia, and Lakeesha truly elevate the guest experience.”
Michael BrownEditor-in-Chief at Usillinois
Select your room type
Swissotel Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Roll Shower Disability Access or River View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Double Room Two Double Beds Roll Shower Disability Access or River View
2 persons
325 sq. feet
2 Double beds
Air conditioning
Heating
room details
King Room River View Disability Access or Bath Tub
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Swissotel Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible on site at USD 87 per day.
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Back massage
Head massage
Full body massage
Foot massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
Indulge in an array of culinary delights at Swissotel Chicago, where onsite dining embodies a blend of traditional styles and diverse flavors. Nestled in the heart of the city, guests can savor exquisite American, Italian, and steakhouse dishes amidst a sophisticated yet inviting atmosphere.
The Palm
American, Italian, Steakhouse
Ambiance
With a traditional setting that exudes warmth, The Palm features an all-glass triangular structure that enhances the dining experience with a touch of elegance.
Key Offerings
Famous for its sumptuous steaks and Italian specialties, The Palm is a haven for food enthusiasts. Signature dishes include prime cuts and classic pasta options, ensuring a satisfying meal for every palate.
Reservation
Yes
Hours vary.
Swissotel Chicago Location
323 East Wacker Drive, Chicago, 60601-9722,
Map view
City landmarks
Park
Millennium Park
3300 ft
Harbour
Navy Pier
1.1 mi
Museum
The Art Institute of Chicago
4200 ft
Landmark
360 Chicago Observation Deck
1.0 mi
Art object
Cloud Gate
3000 ft
Aquarium
Shedd Aquarium
1.4 mi
Fountain
Buckingham Fountain
1.1 mi
Landmark
The Magnificent Mile
3400 ft
Museum
The Field Museum
1.5 mi
Landmark
Skydeck Chicago
1.4 mi
Landmark
Willis Tower
1.4 mi
Landmark
The Rookery Building
1.2 mi
Museum
Chicago Cultural Center
2800 ft
Theatre
The Chicago Theatre
2900 ft
Museum
Museum Of Contemporary Art Chicago
4200 ft
Landmark
Wrigley Building
2600 ft
Museum
Chicago Children's Museum
1.0 mi
Landmark
Tribune Tower
2800 ft
Landmark
Marina City
3400 ft
Landmark
Arts Club of Chicago
3100 ft
Landmark
Monadnock Building
4400 ft
Landmark
Chicago Board of Trade Building
1.0 mi
Landmark
Old Colony Building
4700 ft
Landmark
Chicago Riverwalk
1.3 mi
Landmark
Picasso Statue
4200 ft
Museum
Loyola University Museum of Art
5100 ft
Nearby
Park
Grant Park
1800 ft
Park
Maggie Daley Park
2000 ft
376 N Michigan Ave
Bridgehouse and Chicago River Museum
1700 ft
Museum
American Writers Museum
1600 ft
Restaurants
Island Party Hut
3500 ft
355 East Riverwalk South
FireLake Grill House and Cocktail Bar
700 ft
221 N Columbus Dr Radisson Blu Aqua Hotel Chicago
Columbus Tap
900 ft
200 N Columbus Dr
Chicago Burger Company
1500 ft
301 East North Water Street
Fairmont
900 ft
South Columbus Drive
American Craft Kitchen & Bar
700 ft
151 E Wacker Dr Hyatt Regency Chicago
Lizzie McNeill's Irish Pub
1700 ft
400 N McClurg Ct
Eggy's Diner
1200 ft
333 E Benton Pl Ste 103
Giordano's
2000 ft
130 E Randolph St Prudential Plaza
Explore Chicago
Explore Chicago
Top Attractions
Activities
Dining
Entertainment
Millennium Park
13-minute walk
Iconic park featuring the Cloud Gate sculpture, gardens, and free events. Perfect for a leisurely stroll.
Navy Pier
20-minute walk
Vibrant entertainment hub with rides, restaurants, and stunning lake views. Great for families and couples.
The Art Institute of Chicago
16-minute walk
Home to an extensive collection of art spanning centuries. Offers guided tours and free admission days.
360 Chicago Observation Deck
20-minute walk
Observatory with breathtaking city views. Considered a must-see, especially at sunset.
Biking along Lake Michigan
10-minute bike ride
Scenic routes perfect for biking along the waterfront. Rentals available near the hotel.
Yoga at Maggie Daley Park
8-minute walk
Relaxing outdoor yoga classes amidst beautiful gardens. Classes are seasonal and suitable for all levels.
Chicago River Kayak Tours
15-minute walk
Guided kayak tours on the Chicago River. A thrilling way to explore the city's architecture and history.
FireLake Grill House and Cocktail Bar
3-minute walk
Charming atmosphere serving regional American cuisine. Notable for its wood-fired dishes and craft cocktails.
Columbus Tap
4-minute walk
Casual dining with a focus on local beers and comfort food. Great for a relaxed meal after a busy day.
Chicago Burger Company
6-minute walk
Specializes in gourmet burgers with unique toppings. A hit with families and friends alike.
The Chicago Cultural Center
11-minute walk
Hosts art exhibits, performances, and cultural events. A family-friendly space with free admission.
Jazz Showcase
10-minute drive
Classic jazz venue featuring live music nightly. Intimate setting perfect for a date night.
The Second City
12-minute drive
Famous comedy club known for its improv shows. Great for a night of laughter and entertainment.
Getting around
City Centre
Chicago 26 min · 1.3 mi
Airports
Midway International (MDW) 31 min · 12.6 mi
Chicago O'Hare International (ORD) 46 min · 18.7 mi
Train
Millenium Station 6 min · 1700 ft
Millennium Station 8 min · 2000 ft
Underground
State/Lake 10 min · 2700 ft
Lake 10 min · 2700 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at USD 87 per day.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of USD 38.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646
Reviews and Ratings
Feedback about Swissotel Chicago from previous guests about their experience.
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.6/10
Free Wi-Fi
6.5/10
Location
9.2/10
Staff
8.6/10
Value for money
8.1/10
Pros
Clean rooms
Helpful staff
Central location
Well-equipped gym
Cons
Expensive parking
Additional amenity fees
Guest reviews
based on 5832 reviews
4/5
based on 1019 reviews
8.4/10
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Questions of the users
About Swissotel Chicago
Are there designated smoking areas at the hotel, since smoking rooms are not available?
1 March 2024
The hotel is entirely smoke-free, but there are designated smoking areas located outside.
What is the minimum age for checking into the hotel?
15 January 2024
Guests must be a minimum of 21 years old to check in.
Does the hotel have a swimming pool or hot tub for guests?
22 February 2024
There is no pool or hot tub at the hotel.
Are mini-fridges provided in the guest rooms?
3 March 2024
Each guest room is equipped with a refrigerator.
What parking options are available at the hotel?
10 February 2024
Valet parking is available for $78 per 24 hours, and self-parking costs $60 per 24 hours.
Can I request a high-floor room with a lakeview?
25 April 2024
Requests for high-floor rooms with lake views can be made, but they are subject to availability at check-in.
Is there a fitness center available for guests?
7 March 2024
Yes, the hotel features a newly designed Penthouse Fitness Centre located on the 43rd floor, offering panoramic views.
Are there restaurants available within the hotel?
15 April 2024
Yes, there is an on-site restaurant called The Palm, along with a lobby lounge named Amuse.
What are the hotel's check-in and check-out times?
20 May 2024
Check-in begins at 15:00, while check-out is at 12:00.
Is there a spa or wellness center at the hotel?
12 June 2024
Unfortunately, there is no spa or wellness center available at Swissotel Chicago.
Can packages be sent to the hotel for guests?
30 July 2024
Yes, any packages sent to the hotel will be available at the UPS store located one floor below the lobby.
Is there an airport shuttle service offered at the hotel?
15 August 2024
No, there is no airport shuttle service available at Swissotel Chicago.